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Asus zenbook UX310U cannot see SSID of Archer AX50

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Asus zenbook UX310U cannot see SSID of Archer AX50

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

CoreStaples

2021-01-14 01:01:35

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Registered: 2021-01-14

Asus zenbook UX310U cannot see SSID of Archer AX50

2021-01-14 01:01:35

Model: Archer AX50

Hardware Version: V1

Firmware Version: 1.0.9 Build 20200708 rel.5503

Our ISP change our router from Netgear to the AX50.

Some of the devices can connect to it but not my Asus UX310U notebook. Asus said, upgrading the intel wireless adapter does not make a difference as hardware cannot pick up the wifi 6 signal.

is this true?

Is there a way we can "turn off" wifi 6 on this model and use regular wifi instead? If so, how do we do it? our speed before was fine so we don't need wifi 6 for now

thanks

Dave

2 Reply

CoreStaples

LV1

2021-01-14 01:08:37

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Registered: 2021-01-14

Re:Asus zenbook UX310U cannot see SSID of Archer AX50

2021-01-14 01:08:37

oh I think found it... it is in the mode to only use 802.11 b/g/n mixed correct? and leave out the AX then my asus can find it am I correct?

Kevin_Z

2021-01-14 02:50:32

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Re:Asus zenbook UX310U cannot see SSID of Archer AX50

2021-01-14 02:50:32

@CoreStaples

Hi, you can give that a go if ASUS suggested disabling AX mode on the AX50, you can choose 802.11 b/g/n mixed for the 2.4G (if you want to connect to 5G, choose 802.11 a/n/ac mixed), then reboot the AX50 to confirm.

If this doesn't help, you can also try to modify the wireless channel on the AX50, choose channel 1/6/11 for the 2.4G, and 36/40/44 for 5G.

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Asus zenbook UX310U cannot see SSID of Archer AX50

Asus zenbook UX310U cannot see SSID of Archer AX50

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