Deco m4r not connecting to strongest signal

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco m4r not connecting to strongest signal

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco m4r not connecting to strongest signal
Deco m4r not connecting to strongest signal
2021-01-18 15:53:02
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.4.3

I have just bought a 3 pack of deco m4r's

 

Main unit (1)connected to router via ethernet 

2nd unit in kitchen (2) connected to (1) wirelessly

3rd unit on first floor (3) connected to (1) wirelessly

 

All units connected to the Internet and showing steady white led 

 

I can stand next the kitchen unit (2) and the signal to the main unit drops to 1 bar with extremely slow Internet yet it won't connect to the m4r I'm stood next to! 

 

What's the point of the mesh if it doesn't relinquish connection to the main unit when signal strength is so low? 

 

Suggestions welcome. If I can't fix it I'm taking it back. 

 

 

  2      
  2      
#1
Options
3 Reply
Re:Deco m4r not connecting to strongest signal
2021-01-19 08:28:16

@wh00sher 

Hi

Thanks for your patience.

Did all the mobile devices have the same issue, or just one device?

--if only device, what are the model number and operating system of this device?

Please make sure the fast roaming and beamforming enabled on the Deco APP

 

Thank you very much.

  0  
  0  
#2
Options
Re:Deco m4r not connecting to strongest signal
2021-01-19 08:35:56

@TP-Link 

 

Every device tested is the same. 

 

fast roaming was off by default. I'll turn it on if it will help, but why isn't it on automatically? 

  0  
  0  
#3
Options
Re:Deco m4r not connecting to strongest signal
2022-01-26 16:33:21

@TP-Link 

 

M4 and M9 Plus don't have such update and they are practically unusable...

Please, provide correct support for your products and allow changing of the signal source!

Frustrated Deco (X90, M9 Plus, M4R, E4) & Tapo (C200, C210) owner looking for solutions to use the investment in them. Expensive Plastic...
  1  
  1  
#4
Options