Extender 5G band is not working

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2021-01-19 05:36:19

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Registered: 2021-01-19

Extender 5G band is not working

2021-01-19 05:36:19

Model: AC50

Hardware Version: V1

Firmware Version:

Recently i bought

Which is 2 band, 2.4 GHz band is working, but 5Ghz is not working. Even 5G light is also not able to blinking.

Regards,

Manish Kumar

9899856382

1 Reply

2021-01-21 06:21:32

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Registered: 2018-07-23

Re:Extender 5G band is not working

2021-01-21 06:21:32

Thanks for your patience.

May I know the model number of your home router?

Have you tried to change the wireless channel on the main router to be channel 40/48 for the 5ghz?

Thank you very much and wait for your reply.