5Ghz instability and tp link id un binds automatically

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5Ghz instability and tp link id un binds automatically

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5Ghz instability and tp link id un binds automatically
5Ghz instability and tp link id un binds automatically
2021-01-19 20:06:10
Model: Archer AX20  
Hardware Version: V1
Firmware Version: 1.20

The 5ghz band is unstable the clients connected to it frequently disconnect and even ask for password again. The second thing is tp link id unbinds from the router again and again which makes it un manageble on the cloud app (theter).

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#1
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4 Reply
Re:5Ghz instability and tp link id un binds automatically
2021-01-20 09:01:19

@devrath 

 

Hello, do you mean the Smart Connect is off on the AX20, while the 5G is still disconnecting? What are the devices need to connect to the 5G network?

 

Have you already updated the AX20 firmware to the latest? If not, please update it:

Archer AX20 V1.0: https://www.tp-link.com/support/download/archer-ax20/v1/#Firmware

Archer AX20 V1.20: https://www.tp-link.com/support/download/archer-ax20/v1.20/#Firmware

 

If this doesn't help, please verify how did you recover the 5G connection? Do you need to power cycle the AX20?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:5Ghz instability and tp link id un binds automatically
2021-01-25 20:34:12

@Kevin_Z the 5ghz clients loose their password i have to manually enter the password again and again

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Re:5Ghz instability and tp link id un binds automatically
2021-01-25 20:34:52

@Kevin_Z and yes smart connect is off and i have the latest firmware update installed

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Re:5Ghz instability and tp link id un binds automatically
2021-01-26 01:02:38

@devrath 

 

Thanks for getting back. May I know what are the 5G devices that connect to the AX20 network? Are they all experiencing the same disconnect at the same time? Please try to login to the web interface of the AX20, change the wireless channel to 36/44, channel width to 40MHz, security to WPA/WPA2-Personal, WPA2-PSK, AES, then reboot the AX20 and reconnect to confirm.

 

If the above doesn't help, and it is not that troublesome, please reset the AX20 to factory defaults on System Tools>>Factory Defaults, then reconfigure it from scratch to confirm again.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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