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Trouble updating android apps thru google play while connected to wifi

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Trouble updating android apps thru google play while connected to wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Cree

2021-01-22 08:12:01 - last edited 2021-01-26 03:36:28

Posts: 3

Helpful: 4

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Registered: 2021-01-22

Trouble updating android apps thru google play while connected to wifi

2021-01-22 08:12:01 - last edited 2021-01-26 03:36:28

Model: Deco X60

Hardware Version:

Firmware Version: 1.0.5 Build 20201013 Rel.64247

I'm having trouble to update my apps on my androidphones while connected to the wifi, it tries to download but nothing is happening. It's not the phone since the download works while using 4G instead.

It doesn't matter if i turn homecare off, the problem remains.

It seems like the X60 router blocks the trafic somehow, anyone else experienced this problem?

1 Accepted Solution

Cree

LV1

2021-01-25 13:02:36 - last edited 2021-01-26 03:36:28

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Registered: 2021-01-22

Re:Trouble updating android apps thru google play while connected to wifi-Solution

2021-01-25 13:02:36 - last edited 2021-01-26 03:36:28

@TP-Link

It seems that i have found a workaround for this. So by setting a new DNS-server manually and the go back to the automatic setting again.

That seems to have fixed my problem.

Recommended Solution

3 Reply

TP-Link

2021-01-22 10:56:04

Posts: 6831

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Registered: 2018-07-23

Re:Trouble updating android apps thru google play while connected to wifi

2021-01-22 10:56:04

@Cree

Hi, thanks for your patience.

May I know which Deco that you failed to update, the Deco APP?

By the way, what are the model number and operating system of your smartphone?

And have you setup the parental control for this device?

Thank you very much and wait for your reply.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

Cree

LV1

2021-01-22 12:39:59 - last edited 2021-01-22 12:42:29

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Registered: 2021-01-22

Re:Trouble updating android apps thru google play while connected to wifi

2021-01-22 12:39:59 - last edited 2021-01-22 12:42:29

@TP-Link

Hi,

No, it's not the deco app itself. It's all apps when updating thru google play.

The behavior is like something is blocking it when on wifi, but works fine when i switch off wifi and are using mobile data instead.

But it's only google play that has this behavior and not any other site.

It's the same problem for all my androidphones.

Android version 10-11

No parental settings.

Cree

LV1

2021-01-25 13:02:36 - last edited 2021-01-26 03:36:28

Posts: 3

Helpful: 4

Solutions: 1

Stories: 0

Registered: 2021-01-22

Re:Trouble updating android apps thru google play while connected to wifi-Solution

2021-01-25 13:02:36 - last edited 2021-01-26 03:36:28

@TP-Link

It seems that i have found a workaround for this. So by setting a new DNS-server manually and the go back to the automatic setting again.

That seems to have fixed my problem.

Trouble updating android apps thru google play while connected to wifi

Trouble updating android apps thru google play while connected to wifi

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