@TP-Link 

 

Thanks for your response. I appreciate your help

 

1. Yes, the HP Elitebook is the only affected device

2. 

IP: 192.168.68.250

Default gateway: 192.168.68.1

 

Ping resulted general failure on both addresses (but note that this is a corporate device and certain features are disabled)

 

3. It seems to remain connected to the main deco until reboot, then it picks up the signal from the satellite deco

 

Thanks again for your help

 

Nico

TP-Link wrote

@ULB_Nico 

Good day,

Thank you very much for your kind feedback.

For your case, we would forward it to our senior engineers for further assistance.

At the same time, could you please help me check the following information:

1.Would the HP Elitebook be the only affected device?

------could you please help me check the system info and driver info of this computer such as https://www.tp-link.com/en/support/faq/2722/

2. What is the IP address and default gateway on the HP computer when the satellite node is activated?

--could you please try to ping the gateway and 8.8.8.8 on the computer?

3. is the laptop still connected to the main Deco when satellite Deco is activated , or it switched to the satellite Deco?

Thanks a lot and wait for your reply.

 

 

Additional elements for consideration: 2. Ping always result in general failure, even when connected to main deco (and therefore working fine). It must be disabled by admin 3. After a while (24 hrs - 48 hrs), it eventually migrates to the satellite deco (and then connection stops working), so with a big delay compared to other devices. Thanks!