Deco M5 not working

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Deco M5 not working
Deco M5 not working
2021-01-31 08:56:27
Model: Deco M5
Hardware Version:
Firmware Version: 1.5.1Build 20201022 Rel. 66804

Deco M5 (main) stopped  working after update. No light, power, nothing showing. Checked with another adapter even no solution. 

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#1
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3 Reply
Re:Deco M5 not working
2021-02-03 03:34:33

@Ahsan300257 

Hi,

Sorry for the delay.

Did you update the firmware via Deco APP or web interface?

Would there be any power outage during the firmware update?

How long have you had the Deco?

Have you tried to change another power socket to have a look?

If still nothing happened, please try to contact the local support team to check for warranty service;

Thank you very much!

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Re:Deco M5 not working
2021-11-27 10:43:53

@TP-Link 

Hi!
 

My deco also suddenly went dead. I was able to update it but after several hours it went dead. I tried powering it on using the adapter of my other Deco M5 using a different socket but it didn't power on. Please help

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Re:Deco M5 not working
2021-11-30 06:28:59

@LudsuC 

Thank you very much for your kind reply.

Please see the reply to the other post for more suggestions.

 

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#4
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