Ethernet not working

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Ethernet not working

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Ethernet not working
Ethernet not working
2021-01-31 16:33:11
Model: Deco E4  
Hardware Version:
Firmware Version: 1.4.3 Build 20200918 Rel 44982

Hello:

 

I just installed a "2 Deco" system".  WiFi is working fine.  I am trying to run Ethernet from the 2nd Deco (i.e. the one not attached to my home router), and I cannot get it to work.  The internet port is lighting up and I have reset the ethernet adapter, though cannot get anything to happen.

 

Is this supposed to work?  What could be the issue?

 

Thank you

 

John

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Re:Ethernet not working
2021-02-02 06:15:37

@McElligott 

Hi,

It should work.

And could you please help me check the IP address and gateway on this laptop?

--if possible, please try to ping the gateway and 8.8.8.8 on the computer to have a look;

By the way, would connect the laptop to anther port of the 2nd Deco, even the 2nd port of the main deco make any difference?

And could you please provide me a detailed picture of your network structure?

 

Thank you very much and wait for your reply.

 

 

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