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Some Device Keep disconnecting

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Some Device Keep disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

donalduck14

2021-02-02 13:28:10

Posts: 2

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Registered: 2021-02-02

Some Device Keep disconnecting

2021-02-02 13:28:10

Model: Deco E4

Hardware Version: V1

Firmware Version: 1.1.1 Build 20191216 Rel 62031

Hi,

I installed Deco E4R in my house. And I got some cases where several laptops keep disconnected from the wifi. I need to reconnect eventhough I have set the option to auto reconnect on the laptops. Sometimes there is also a case it is connected but does not have network/internet connection. So I will need to disconnect and reconnect back. This only happen to several laptops and happened after switching to deco E4R.. Does anyone encounter the same issue?

2 Reply

TP-Link

2021-02-03 01:56:37

Posts: 6831

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Registered: 2018-07-23

Re:Some Device Keep disconnecting

2021-02-03 01:56:37

@donalduck14

Hi,

Did only these several laptops get affected? How about other mobile devices?

Are they all on the same brand?

--if yes, what are the model number and operating system of these computers?

Have you tried to reserve the IP addresses for these computers?

Thank you very much and wait for your reply.

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donalduck14

LV1

2021-02-03 02:09:36

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Registered: 2021-02-02

Re:Some Device Keep disconnecting

2021-02-03 02:09:36

@TP-Link This happened to a different laptop from different brand, different spec . Mostly are using windows 10. So far none having problem on mobile device .. I did try reserve for one Laptop but still having problems. Any other advise? Thanks

Some Device Keep disconnecting

Some Device Keep disconnecting

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