Home Network Community > Range Extenders > RE650 Max Concurrent Users Per Channel under new Firmware
< Range Extenders

RE650 Max Concurrent Users Per Channel under new Firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RE650 Max Concurrent Users Per Channel under new Firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE650 Max Concurrent Users Per Channel under new Firmware
RE650 Max Concurrent Users Per Channel under new Firmware
2021-02-02 15:43:12
Model: RE650  
Hardware Version:
Firmware Version:

Hello,

 

I updated my RE650 to the new firmware 20201112 and it now appears that my 2.4 channel is limited to 16 connections?!  Can someone confirm this?  I bought the RE650 to move to 32 connections per channel.

 

Help!

  0      
 
  0      
 
#1
Options
5 Reply
Re:RE650 Max Concurrent Users Per Channel under new Firmware
2021-02-03 05:51:05

@MZorola 

Hi, thanks for your feedback.

Before the firmware upgrade, are you able to connect more than 16 devices to the 2.4ghz？

And would there be any error message when the 17th device failed to connect the 2.4ghz?

Are all the 16 devices smart IOT devices?

By the way, is there any limitation on the 5ghz ?

Thank you very much and wait for your reply.

Deco Monthly Recap- Check What's Currently Going on With Deco
  0  
  0  
#2
Options
Re:RE650 Max Concurrent Users Per Channel under new Firmware
2021-02-04 03:56:16

@TP-Link 

I must admit that only briefly had the unit under the old firmware.  I updated almost immediately.  For the brief time I was on the very old firmware I had 32 devices on the RE650.

I have a number of smart device on 2.4ghz and very few on the 5ghz.  My configuration is such that both 2.4 and 5ghz bands  use the same name and password as their corresponding bands on my main router (asus).  The RE650 is connected via cat5 and acts as an access point.

 

If it is possible I am willing to revert back to an older firmware and test connections limits.

 

I think the old firmware on my device was a 2018 version?  I am not sure.

 

Thanks for any feedback I really want to get this working with 32 connections per band.

 

Marcos

  0  
  0  
#3
Options
Re:RE650 Max Concurrent Users Per Channel under new Firmware
2021-02-06 18:49:35
My apologies! I was going by my Tether app and it says 16 clients but when I go to the RE650's webpage it shows 29 2.4ghz connections and 8 5ghz clients. So the problem is with the Tether app and not the RE650. The Tether app shows 16 on 2.4 and none of the 5.
  2  
  2  
#4
Options
Re:RE650 Max Concurrent Users Per Channel under new Firmware
2021-02-08 03:31:40

@MZorola 

Hi, thanks for your feedback.

Were you able to reproduce the same issue every time or were there always be 14 online clients while on the web UI, there were 29 for 2.4ghz, 8 for 5ghz?

By the way, could you please also confirm that there are 29 2.4ghz devices and 8 5ghz devices are connected to the RE650?

 

And we would like to forward your case to the senior engineers as well and please have a check of your message box.

Thank you very much and wait for your reply.

Deco Monthly Recap- Check What's Currently Going on With Deco
  0  
  0  
#5
Options
Re:RE650 Max Concurrent Users Per Channel under new Firmware
2021-02-09 20:58:38

@TP-Link 

Yes this was reproducible and the numbers reported stated constant.

 

  0  
  0  
#6
Options

Information

Helpful: 0

Views: 487

Replies: 5

About Us
Press
Copyright © TP-LINK CORPORATION PTE. LTD. All rights reserved.