Trouble connecting my MacBook Air to wifi

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Trouble connecting my MacBook Air to wifi

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Trouble connecting my MacBook Air to wifi
Trouble connecting my MacBook Air to wifi
2021-02-02 22:16:56 - last edited 2021-02-07 01:07:08
Model: Archer AX1800  
Hardware Version:
Firmware Version:

I've just installed the router, and was able to connect on my phone, but my MacBook Air says that I need a WPA2 password. I have no idea what that is or how to find it.

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#1
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Re:Trouble connecting my MacBook Air to wifi-Solution
2021-02-05 16:59:48 - last edited 2021-02-07 01:07:08

@Kevin_Z 

 

I did a factory reset and was able to connect on both devices - thank you!

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Re:Trouble connecting my MacBook Air to wifi
2021-02-04 08:08:23

@SarahL 

 

Have you figured this out? The WPA2 password is the wireless password you've created for the wireless network when you set it up. If you are not sure, please login to the web interface page of the AX1800, then go to Wireless Settings page, you will be able to find or change it.

 

Here is the guidance to check or change the wireless settings: https://www.tp-link.com/support/faq/2215/.

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Re:Trouble connecting my MacBook Air to wifi
2021-02-04 12:48:19

@Kevin_Z 

 

When I use the password to connect on my phone it works fine, but it doesn't work connect on my Mac (I actually tried two Macs...). I am certain that the password I'm entering is correct. I even tried changing the password.

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Re:Trouble connecting my MacBook Air to wifi
2021-02-05 09:10:40

@SarahL 

 

Can I have the OS version of the two Macs, are they both MacBook Air? Please ensure they can connect to other wireless networks.

 

What if you enable the guest network, will they connect? 

 

Make certain there is no special settings or blacklist for these two Macs, you may try to reset the AX1800 to factory defaults, then reconfigure it from scratch to confirm.

 

Just to confirm, is the model number Archer AX1800 or AX20?

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Re:Trouble connecting my MacBook Air to wifi-Solution
2021-02-05 16:59:48 - last edited 2021-02-07 01:07:08

@Kevin_Z 

 

I did a factory reset and was able to connect on both devices - thank you!

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Re:Trouble connecting my MacBook Air to wifi
2021-02-07 01:07:21

@SarahL 

 

Great.yes

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