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TP-Link TL-WPA4226KIT AV500 Connection Interruptions

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TP-Link TL-WPA4226KIT AV500 Connection Interruptions

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-Link TL-WPA4226KIT AV500 Connection Interruptions
TP-Link TL-WPA4226KIT AV500 Connection Interruptions
2021-02-03 14:49:29
Model: AC500  
Hardware Version: V1
Firmware Version: 1.1.0.844-01_422011_140304_002

Hey guys.

First a "disclaimer": There's a bug that didn't offer me the option of Powerline adapters in der "Model" selection. So I chose something random.

 

So I have this (https://www.amazon.de/gp/product/B00HHREN1Q) device since 2016, and now that I have a Smart-TV in my living room, I notice that the connection often interrupted.
My Setup is: The TL-PA4020P  is connected to the Modem/Router on the 3rd floor and the TL-WPA4220 is in the living room, connecting with a cable to the TV.

I recently connected my PC (3rd floor) directly with the TL-PA4020P and I immediately started to have connection interruptions.

I tried a lot, and now I think it's time to update the Firmware. But I want to be sure not to break anything, that's why I'm here.

 

My PLC-Utility Software says I have the Firmware version 1.1.0.844-01_422011_140304_002.
On the hardware it says "Version 1.xxx" so I downloaded here (https://www.tp-link.com/de/support/download/tl-wpa4226-kit/v1/#Firmware) the first thing (TL-WPA4220(EU)_V1_170519)

 

I plan to install this with the PLC-Utility.

 

My questions:

Did I choose the correct Firmware?

Should I do a Backup first and if yes, how?

 

-Johny

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Re:TP-Link TL-WPA4226KIT AV500 Connection Interruptions
2021-02-06 11:10:32

@Hanjones 

 

Hey Johny

 

Did I choose the correct Firmware?

 

Yes, that does appear to be the correct firmware for your device

  

 

Should I do a Backup first and if yes, how?

 

Its been a while since i used these devices but I dont remember being able to back this up.  Just take a note of your WiFi config, IP address etc before you upgrade and reset this one done.

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Re:TP-Link TL-WPA4226KIT AV500 Connection Interruptions
2021-02-06 15:58:13

@Philbert Thanks. And I just noticed that in the PLC-Utility both devices have a slightly different Firmware version number.
So should I do the upgrade in BOTH or (which) one of them?

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Re:TP-Link TL-WPA4226KIT AV500 Connection Interruptions
2021-02-07 14:39:18

@Hanjones 

 

Hey again

 

The WPA4226KIT is actually 2x separate devices so they are likely to have different Firmware versions.

 

I would download the seperate firmwares for both devices and hopefully that helps!

 

TL-WPA4220 and TL-PA4020P

 

 

 

 

 

 

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Re:TP-Link TL-WPA4226KIT AV500 Connection Interruptions
2021-02-07 15:53:59

I found the separate one for  TL-WPA4220: https://www.tp-link.com/de/support/download/tl-wpa4220/v1/#Firmware

 

But I for the TL-PA4020P there is no solo page. Only a kit: https://www.tp-link.com/de/support/download/tl-pa4020p-kit/v1/#Firmware

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Re:TP-Link TL-WPA4226KIT AV500 Connection Interruptions
2021-02-07 15:55:52

@Hanjones 

 

But I for the TL-PA4020P there is no solo page. Only a kit: https://www.tp-link.com/de/support/download/tl-pa4020p-kit/v1/#Firmware

 

This firmware should work for you..  Technically the Kit is just 2x of the same plugs :)

 

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#6
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Re:TP-Link TL-WPA4226KIT AV500 Connection Interruptions
2021-02-07 21:41:55 - last edited 2021-02-09 21:29:01

Thanks, but it says "Update failed" anyway -.-

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