Deco connection

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Deco connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco connection
Deco connection
2021-02-04 08:39:59

I setting up my Deco M5 all goes well until I am requested to connect the iPad I am setting up from (have tried iPhone too) and then the Deco goes red.

I have been in to ISP provider and checked connection set up, username and password.

dricing me nuts, may return items as shouldn't be this stressful

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Re:Deco connection
2021-02-07 09:16:30

@NonnaNue 

Hi, sorry for the delay.

Did you still have the same issue?

If yes, could you please help me check the following information:

  1. Would rebooting the Deco recover the internet connection?
  2. Are you able to reproduce the same issue every time?
  3. What is the operating system of the iPad and iPhone?

By the way, what is the working mode on the Deco, wireless router, or access point?

Thank you very much and wait for your reply.

 

 

 

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