Archer C6 V2, only power light on.

Only power light is on. WiFi light is never on, so is internet light, never on. Tried resetting, pressing WPS/WiFi on/off button and everything else. It is a new router, worked for a week, but now only power light ison.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it behaves abnormally?
Try to hard reset it by holding the reset button or hole for 10s.
Are you able to access its web UI from a browser? What is the hardware and firmware version?
When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support
- Copy Link
- Report Inappropriate Content
@Kevin_Z Yes. of course. Still using the original adapter. The device was opened just 1 week prior. No abnormal behavior, except that it is not working at all. HARD RESET did not work. This is used in an educational institution and hence their education is being compromised. No response even after RMA request for 72 hours.
S/N: 22084V5003089
- Copy Link
- Report Inappropriate Content
Since you have just bought it in one week, I guess you can also check with the reseller to see if they can help.
If the reseller doesn't help, please contact the local RMA support again, you may check email as well as the hotline service.
- Copy Link
- Report Inappropriate Content

Information
Helpful: 1
Views: 3043
Replies: 3
Voters 0
No one has voted for it yet.