Archer C6 V2, only power light on.

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Archer C6 V2, only power light on.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 V2, only power light on.
Archer C6 V2, only power light on.
2021-02-05 02:29:05
Model: Archer C6  
Hardware Version: V2
Firmware Version:

Only power light is on. WiFi light is never on, so is internet light, never on. Tried resetting, pressing WPS/WiFi on/off button and everything else. It is a new router, worked for a week, but now only power light ison. 

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#1
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3 Reply
Re:Archer C6 V2, only power light on.
2021-02-08 09:36:50

@arunsr 

 

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it behaves abnormally? 

 

Try to hard reset it by holding the reset button or hole for 10s.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer C6 V2, only power light on.
2021-02-08 11:55:49 - last edited 2021-02-08 11:58:48

@Kevin_Z Yes. of course. Still using the original adapter. The device was opened just 1 week prior. No abnormal behavior, except that it is not working at all. HARD RESET did not work. This is used in an educational institution and hence their education is being compromised. No response even after RMA request for 72 hours. 

S/N: 22084V5003089

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#3
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Re:Archer C6 V2, only power light on.
2021-02-09 01:34:14

@arunsr 

 

Since you have just bought it in one week, I guess you can also check with the reseller to see if they can help. 

 

If the reseller doesn't help, please contact the local RMA support again, you may check email as well as the hotline service.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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