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Archer AX73 Connection issues with all devices

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Archer AX73 Connection issues with all devices

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38 Reply
Re:Archer AX73 Connection issues with all devices
2021-02-12 20:52:27

@Ivaylo 

I have no luck ..

Clear configuration I only add my laptop MAC to get connected to ISP.
Setup Wi-fi and connected my laptop.
When I plug NAS LAN cable router start reboots.

This is not normal!
I will open a new discussion to search for people with this router and NAS connected.

 

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#33
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Re:Archer AX73 Connection issues with all devices
2021-02-12 21:09:06 - last edited 2021-02-13 14:44:50

@Tihomir 

 

Agree on that. When @Kevin_Z is around, he may advise on that issue for both of you.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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#34
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Re:Archer AX73 Connection issues with all devices
2021-02-13 08:03:09

@Ivaylo 

 

I also encountered same issue.

new AX73 router. Just collected 2 days ago. Instability internet connection wired and wireless. Initially thought TIME issue. Seem like not. Use back my old router it works fine. 
 

any idea how to solve it.

 

 

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#35
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Re:Archer AX73 Connection issues with all devices
2021-02-13 08:18:13

@MJKMJK 

I'm totally shocked..

Last night I open new - https://community.tp-link.com/en/home/forum/topic/252190

Please if you find some info keep me informed.

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#36
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Re:Archer AX73 Connection issues with all devices
2021-02-18 08:35:41

Thanks @Ivaylo for all the valued suggestions.yes

 

@Tihomir we will discuss this issue on your own post.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#37
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Re:Archer AX73 Connection issues with all devices
2021-02-18 08:38:49

@MJKMJK 

 

Can you please confirm the LED status again when the internet drops on the AX73, especially the Internet LED, is it orange or green when the internet drops? How about other LEDs, are they showing up correctly as per the status displayed on the User Guide?


Please also check if you can still get a valid IP address from the AX73 on the PC which is connected to the AX73 via cable, if there is an IP address, try to ping the AX73, show us the results:
https://www.tp-link.com/support/faq/425/


Just to confirm, who is your ISP? What's the model number of the old router? Is the WAN connection type Dynamic IP or PPPoE? Is the WAN IP address and DNS server address the same as on the AX73?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#38
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Re:Archer AX73 Connection issues with all devices
2021-11-19 18:06:34

@Clades Having the same issue with my 10 day old ax73. just sent a support request.

Had an old archer c9 maybe reset it 4 times in 6 years. With this one its been a headache.

Had so much confidence in tplink that called xfinity and spent like 6 hours with technitians on my site  even had a supervisor, made tons of test, all checks ok.

I hope this gets resoved URGENTLY!.

 

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#40
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Re:Archer AX73 Connection issues with all devices
2021-11-26 11:49:34

@MCKIT 

 

Hello, I saw you contacted the Live Chat support, and they followed your case via email, can you please keep discussing with them? They will try to help you out.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#41
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