Unable to reconfigure and setup up deco units

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Unable to reconfigure and setup up deco units

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Reyclose

2021-02-07 05:49:56

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-02-07

Unable to reconfigure and setup up deco units

2021-02-07 05:49:56

Model: Deco M4

Hardware Version:

Firmware Version: Latest

Had problem with main unit so I finished uup resetting all 3 and starting again.I still had a problem with the main deco unit, so I put that aside and tried to set the other 2. I pressed the reset button and the app on my tablet started in the middle of the setting up procedure . I then deleted the app thinking I could start afresh but that failed. I need help to try and delete all references of the M4 off my tablet so I can reinstall the App. I am getting on in years and help would be appreciated on what I can do. Regards Reyclose

Units purchased 3/4 months ago from UK, I live in Cyprus.

1 Reply

TP-Link

2021-02-07 11:42:28

Posts: 6831

Helpful: 2985

Solutions: 536

Stories: 28

Registered: 2018-07-23

Re:Unable to reconfigure and setup up deco units

2021-02-07 11:42:28

@Reyclose

Hi,

Have you already delete the Deco APP on the tablet?

If yes, but the new configuration was failed again and can I have a picture of which step that you could not get through?

And what Is the LED status on the main Deco?

Thank you very much and wait for your reply.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

Unable to reconfigure and setup up deco units

Unable to reconfigure and setup up deco units

Information

Voters 0

Tags