RE450 allows 1 PS4 to connect but not another.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RE450 allows 1 PS4 to connect but not another.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

CH.01-01_76

2021-02-07 13:21:47

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-02-05

RE450 allows 1 PS4 to connect but not another.

2021-02-07 13:21:47

Hi, we have two PS4s, in adjoining bedrooms upstairs. New TP link RE450, located upstairs and within 3 metres of both PS4s, works really well from our downstairs V-media Hub 3 with all devices BUT only 1 of the PS4s. Speed test suggests much the same environment in both bedrooms. Message on PS4 is: '... failed to connect in time window' or some such. Any ideas or easy solutions for non tech dad :)???

1 Reply

TP-Link

2021-02-08 02:17:12

Posts: 6831

Helpful: 3119

Solutions: 537

Stories: 28

Registered: 2018-07-23

Re:RE450 allows 1 PS4 to connect but not another.

2021-02-08 02:17:12

@CH.01-01_76

Hi, Thank you very much for your feedback.

We would like to forward your case to the senior engineers and could you please help me check the following information:

May I know the hardware and firmware version of the RE450?
It does not limit to a specific PS4 each time but once connected, the other would disconnect, right?

--what if one is connected via Wi-Fi, the other via Ethernet connection and would they work at the same time?

May I know the model number of your home router as well?

Thank you very much and wait for your reply.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

RE450 allows 1 PS4 to connect but not another.

RE450 allows 1 PS4 to connect but not another.

Information

Voters 0

Tags