My surveillance camera do not work with deco m4e?.

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My surveillance camera do not work with deco m4e?.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My surveillance camera do not work with deco m4e?.
My surveillance camera do not work with deco m4e?.
2021-02-08 08:45:23
Model: Deco M4  
Hardware Version:
Firmware Version:

Why do the camera not work with deco m4?

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3 Reply
Re:My surveillance camera do not work with deco m4e?.
2021-02-09 06:34:05

@Lundeborg 

Hi,

May I know the model number of your camera?

Did you mean that the camera failed to connect the wireless network of Deco?

Would there be any error message?

Have you tried to enable the guest network with 2.4ghz only to see whether the camera could connect to the guest network?

Thank you very much and wait for your reply.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:My surveillance camera do not work with deco m4e?.
2021-03-17 15:54:53

@TP-Link 

Y-Cam Evo HomeMonitor HD indendørs cloud kamera

Varenr.: HMHDI08

 

MiljøIndendørs LagringCloud / sky VideoopløsningHD 720p (1280 x 720) Nattesyn afstand (meter)8 App til smartphoneJa MotorstyringNej TilslutningTrådløst Wi-Fi BevægelsessensorSoftware Driftstemperatur maks. (gr. C)40 Vandtæt kapslingsklasseIkke vandtæt Synsfelt /FOV vandret (grader)100 Strømkilde230 volt -> 5 volt DC omformer (medfølger) 

 

it does not connect to My e-4. No message is shows?

 

any solution?

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Re:My surveillance camera do not work with deco m4e?.
2021-03-18 07:33:24

@Lundeborg 

Hi,

Did you try to enable the guest network for 2.4ghz only(maybe cancel the network security temporarily if possible) to have a test?

And please also turn off the fast roaming on the Deco E4;

Thank you very much.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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