RE650 reboots all by itself

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RE650 reboots all by itself

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE650 reboots all by itself
RE650 reboots all by itself
2021-02-08 14:20:45
Model: RE650  
Hardware Version:
Firmware Version:

Periodically the device just reboots.

All the lights go off and it restarts itself, throwing everyone connected off.

 

It seems that the log gets cleared on a reboot.

So there are no errors or clues in the log.

Any way to avoid this?

 

It is brand new and very frustrating.

I still have to complete the "are you happy with your purchase?" feedback.

 

Any ideas?

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#1
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2 Reply
Re:RE650 reboots all by itself
2021-02-13 09:39:44

@RE650User 

Hi,

Have you tried to reset the RE650 once and check again if the issue still existed?

By the way, could it be possible to record a short video about the reboot process?

Thank you very much.

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#2
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Re:RE650 reboots all by itself
2021-02-13 12:09:05

@TP-Link 
Reset to factory settings?
It has been rebooted almost every day since I got it.

 

A video of the lights coming on and off?

 

Thanks.

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#3
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