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DECO P9 - Stability Issues

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DECO P9 - Stability Issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DECO P9 - Stability Issues
DECO P9 - Stability Issues
2021-02-16 14:15:56
Model: Deco P9  
Hardware Version: V1
Firmware Version:

Hi 

 

I am having trouble with one of the satellite Deco's which is unable to maintain a stable connection to the main Deco network. 

 

I've had the P9s for about 6 months with no issues until about 3 weeks ago. Now it the connection on my third Deco is really inconsistent. I have Rebooted and Rest the Deco. Do not want to Reset the whole network if I can avoid it. 

 

Any ideas? 

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4 Reply
Re:DECO P9 - Stability Issues
2021-02-17 05:59:24

@NER 

Hi, would the 3rd Deco turn red when it lost the connection?

How far it is from the main Deco?

--if possible, could you please swap the location of the 3rd Deco with the 2nd to see If the instability follows the Deco, or stays with the location;

Thank you very much and wait for your reply.

 

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#2
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Re:DECO P9 - Stability Issues
2021-02-17 10:06:03

@TP-Link Yes the 3rd Deco is intermittent flashing Red and solid White. 

The distance has never been an issue so not sure that can be the cause? 

I will swap the deco locations and see the outcome. 

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#3
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Re:DECO P9 - Stability Issues
2021-02-17 10:49:17
I have moved the third Deco into the main building (as it was located in an outbuilding). This seems to have restored stability in the Deco and all three are now connected. I was hoping that the third deco could remain in the outbuilding but I will monitor the performance in the coming days.
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#4
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Re:DECO P9 - Stability Issues
2021-02-18 06:39:12

@NER 

Thanks and please feel free to update here with further news.

Thank you very much.

 

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