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DECO P9 - Stability Issues

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DECO P9 - Stability Issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

NER

2021-02-16 14:15:56

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Registered: 2021-02-06

DECO P9 - Stability Issues

2021-02-16 14:15:56

Model: Deco P9

Hardware Version: V1

Firmware Version:

I am having trouble with one of the satellite Deco's which is unable to maintain a stable connection to the main Deco network.

I've had the P9s for about 6 months with no issues until about 3 weeks ago. Now it the connection on my third Deco is really inconsistent. I have Rebooted and Rest the Deco. Do not want to Reset the whole network if I can avoid it.

Any ideas?

4 Reply

TP-Link

2021-02-17 05:59:24

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Registered: 2018-07-23

Re:DECO P9 - Stability Issues

2021-02-17 05:59:24

@NER

Hi, would the 3^rd Deco turn red when it lost the connection?

How far it is from the main Deco?

--if possible, could you please swap the location of the 3^rd Deco with the 2^nd to see If the instability follows the Deco, or stays with the location;

Thank you very much and wait for your reply.

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NER

LV1

2021-02-17 10:06:03

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Re:DECO P9 - Stability Issues

2021-02-17 10:06:03

@TP-Link Yes the 3rd Deco is intermittent flashing Red and solid White.

The distance has never been an issue so not sure that can be the cause?

I will swap the deco locations and see the outcome.

NER

LV1

2021-02-17 10:49:17

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Re:DECO P9 - Stability Issues

2021-02-17 10:49:17

I have moved the third Deco into the main building (as it was located in an outbuilding). This seems to have restored stability in the Deco and all three are now connected. I was hoping that the third deco could remain in the outbuilding but I will monitor the performance in the coming days.

TP-Link

2021-02-18 06:39:12

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Registered: 2018-07-23

Re:DECO P9 - Stability Issues

2021-02-18 06:39:12

@NER

Thanks and please feel free to update here with further news.

Thank you very much.

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DECO P9 - Stability Issues

DECO P9 - Stability Issues

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