Archer C6 2.4 ghz disconnection

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Archer C6 2.4 ghz disconnection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 2.4 ghz disconnection
Archer C6 2.4 ghz disconnection
2021-02-16 18:48:38
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.3.6

Hi Ive just bought Archer A6 EU and it came with 1.3.6 version. Only problem is 2.4ghz band network got disconnected and not able to recover until I reboot it. All lights are ok. Just we are not able connect. Only happening with 2.4ghz. please help

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#1
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4 Reply
Re:Archer C6 2.4 ghz disconnection
2021-02-17 06:47:55

@vishalsoni 

Hi,

Have you tried to change the wireless channel on the 2.4ghz, such as channel 11 and channel width 20mhz?

By the way, did all the mobile devices have the same issue?

When the 2.4ghz got disconnected, the device was still connected to the Wi-Fi, but no internet or the Wi-Fi has been disconnected already?

How about the dropping frequency of the 2.4ghz?

Thank you very much and wait for your reply.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer C6 2.4 ghz disconnection
2021-02-17 06:59:33

@Kevin_Z 

 

Hi Kevin,

 

All devices on 2.4 gets disconnected , the network still show available to connect, but we cannot connect.  

I've switched to channel 11 now and channel width to 40MHz and testing now. Lets see if this solve the issue or not.  

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#3
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Re:Archer C6 2.4 ghz disconnection
2021-02-18 09:37:21

@vishalsoni 

 

If those modifications doesn't help, try to install the beta firmware on the C6 router. You can get the firmware here:

https://community.tp-link.com/en/home/forum/topic/207232

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer C6 2.4 ghz disconnection
2021-02-18 09:42:11

@Kevin_Z  are you sure this will work. And My friend has a US version. He is not facing such issues

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#5
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