AX11000 losing internet connection
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.AX11000 losing internet connection
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I've been losing connection to the internet through my new Archer AX11000 almost every night. I stay connected to the router but in setting it says something along the lines of "connected, no internet" and its starting to get frustrating seeing as I had just spent a couple hundred dollars for an unstable router. I've tried factory resetting it but that didn't help. If it helps my internet provider is Allied Telesis and I don't have a modem I just plug the router into the wall with an ethernet cable. Also the only thing that seems to fix it is rebooting the router, which would be fine if this only happened once in a while and not several times a day. Please help me with this issue as the router seems wonderful except for this one deal breaking problem. Also both wireless and wired lose connection.
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Just had this happen to us too, the router was still white ontop but we suddenly lost internet connection while in a game.
I checked and we had lost connection to the router (router login wasnt available) on all 3 wired devices and no internet connection.
I rebooted the router and the connection has gone back to normal, if this happens again i will test the main connection direct to one of the pcs and advise from there.
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May I know what is the network bandwidth you got from your ISP? Who is your ISP? Just as you mentioned, please check and confirm if the ISP modem connection is stable, you can connect the modem directly to the computer and monitor.
If the modem is stable, then connect the AX11000 back to the network, login to its web management page to try different DNS servers, such as 8.8.8.8 or 1.1.1.1 (go to Advanced > Network > Internet to change the DNS server), save and reboot the router, then monitor again.
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