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RE450 Disconnections - red icon on app

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RE450 Disconnections - red icon on app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

SergioMC22

2021-02-25 23:43:37

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Registered: 2021-02-22

RE450 Disconnections - red icon on app

2021-02-25 23:43:37

Model: RE450

Hardware Version: V2

Firmware Version: 1.0.5 Build 20200914 Rel. 34203

Hello,

Today I began to notice some disconnections from mi RE450

I mean, the visibility of the 5Ghz network is not lost, but the connectivity to the internet is lost.
I am using the RE450 as an AP, connecting a network cable from the main router (AX1500) to the RE450.

But in the Tether app, I see a red icon over Status. Is that normal? Where can I see what is the reason for that red icon?

The info on the AP website is:

Firmware version: 1.0.5 Build 20200914 Rel. 34203 (8583)

Hardware version: RE450 v2.0

Thanks

4 Reply

TP-Link

2021-02-26 03:34:54

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Registered: 2018-07-23

Re:RE450 Disconnections - red icon on app

2021-02-26 03:34:54

@SergioMC22

Hi,

The escalation mask means there is no internet service from the AX1500 to the RE450.

Did the AX1500 still work file?

How about connecting another Ethernet port from the AX1500?

Thank you very much.

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SergioMC22

LV1

2021-02-26 03:54:55

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Re:RE450 Disconnections - red icon on app

2021-02-26 03:54:55

@TP-Link HI, the AX1500 (on 1st floor) is working fine. My family on first floors is watching Netflix and youtube without problems.

On 2nd floor, my PC is connected to the RE450 and no internet, but I can connect to the AX1500 IP (192.168.1.1) and the modem behind (192.168.100.1)

On AX1500 I see the WAN IP ok.

SergioMC22

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2021-02-26 03:57:28

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Re:RE450 Disconnections - red icon on app

2021-02-26 03:57:28

Another info I can post , is that my phone connected to RE450 apparently doesn't loss internet conection like the PC. Apparently I say because, I don't know if in that moment it's using data mobile network or maybe the 2.4 Ghz wifi from 1st floor. Oh, I forgot to mention that Wifi SSID 2.4GHz and 5GHz on AX1500 has the same name and password on RE450. And the RE450 is on AP mode. Is it ok to make this configuration? Thanks.

SergioMC22

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2021-02-26 16:01:32

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Re:RE450 Disconnections - red icon on app

2021-02-26 16:01:32

@SergioMC22 Hello, today it happened again. Internet connectivity was Off only on PC, but on my smartphome, it was Ok.

1) Data about my pc network wifi card:

- TPLINK Wireless USB Adapter TL-WDN4200

- IP Static: 192.168.1.11 / GW 192.168.1.1 / subnet mask 255.255.255.0

2) Smartphone Xiaomi MI9

Wifi 5Ghz Tplink RE450

But on my PC, on Wifi 5Ghz:

RE450 Disconnections - red icon on app

RE450 Disconnections - red icon on app

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