Powerline flashing, high pitch noise and disconnecting every 8 seconds
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Powerline av600 has stopped working. Led flashing in sequence with top two lit all the time, every 8 seconds the 3rd light comes on and the connection is up for 2 seconds. There is also a high pitched noise which I didn't notice before. I have another similar powerline working fine with 4 lights on.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@PeterM. Many thanks. This is about 2 years old so I guess out of warranty
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I have the same problem with the powerline flashing and a high pitched sound. My powerline kit has a 3 year warrenty on it and it is about 2 years and 9months into the warrenty.
I contacted the hot line support which is in America and was given the runaround, after several email to and fro it was decided I should be directed to the UK RMS Department which asked me to send the defective unit to them. They eventuly sent out to me a full replacement kit, but this had the same problem as my original unit, after emailing the RMS Manager I was told a kit will be sent out the following day, that was 4 working days ago with a weekend in between and no sign of it yet.
Without going into all the details I feel this company has no regard for their customers when they have problems with the products.
This complaint has now been going on for over a month and i have been without internet during that time.
Has anyone else had issues with the customer service?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 3
Views: 7079
Replies: 4
Voters 0
No one has voted for it yet.