Customers may encounter and report that the speed is slow or even less than half when connected to the network of the Archer AX50.

We here share a forum user’s case with the community that how he resolved the slow speed issue when connected to the Archer AX50 network.

Quoted from the user about the slow speed description:

“I recently had a Netgear R7000 on a 1000/550 connection and got around 650 - 700 Mbps when testing on fast.com and speedtest.net. Also tested via the android app at multiple times and on different computers at various times.

With the AX50 I get 340 - 350 Mbps on fast.com. Better results on speedtest.net, but that could just be because of different settings.

Does the AX50 throttle connections somehow?

It's clear that the AX50 for some reason is not performing like it should.

Any idea why this would be the case?

Atm no other devices are connected. What are recommended actions to take? Turn on/off WMM?

(There are no interfering devices in this area)”

We then guide him to check the QoS settings on the AX50 and found that the download and upload bandwidth don’t match the real speed he paid for. He modified the settings as we suggested, and he can get the desired bandwidth on the clients.

Step 1 Login to the AX50’s web interface page, go to Advanced > QoS > Application Priority, ensure it is on the Standard mode, check if the Total Bandwidth matches that you get from your ISP or modem. If not, please click the Edit button, tap Set Manually, and input the real upload and download bandwidth, then hit Save.

Step 2 Launch the Device Priority, ensure there is no device with the high priority (Priority is off/grayed out):

Visit this guide to get more detailed instructions: How to turn off the QoS feature on TP-Link Router?