AX 50 Heat Issue

AX 50 Heat Issue
AX 50 Heat Issue
2020-06-11 20:18:27 - last edited 2020-08-14 02:14:47
Hardware Version: V1
Firmware Version: 1.0.8

Good day;

 

I just purchased my Archer AX 50 router yesterday and have been using it most of the day.  It is sitting on my desk and I was going to move it to a new location in my office and noticed that it was quite hot to the touch.  Is this something I should be concerned about?  Are other AX 50 users experiencing the same issue?

 

Just wondering if I should return it.

 

Apprreciate any and all input with thanks;

Gord

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1 Accepted Solution
Re:AX 50 Heat Issue-Solution
2020-06-12 02:31:14 - last edited 2020-08-14 02:14:47

@VA3TWT 

 

Hello, thanks for reporting the heat issue.

 

Please attempt the below to observe the outcome:
1. Put the router in a well-ventilated location or mount it vertically on a stand that permits the free flow of air, and use a fan to cool the router, a regular fan or USB fan is fine.
2. Set the WiFi Transmit Power to low (if the setting is currently set to high), and see if this helps with the reboot.

 

3. Turn the WiFi off completely and feel the difference of the heat output.

 

Do reply to let the community know.

 

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31 Replies
Re:AX 50 Heat Issue-Solution
2020-06-12 02:31:14 - last edited 2020-08-14 02:14:47

@VA3TWT 

 

Hello, thanks for reporting the heat issue.

 

Please attempt the below to observe the outcome:
1. Put the router in a well-ventilated location or mount it vertically on a stand that permits the free flow of air, and use a fan to cool the router, a regular fan or USB fan is fine.
2. Set the WiFi Transmit Power to low (if the setting is currently set to high), and see if this helps with the reboot.

 

3. Turn the WiFi off completely and feel the difference of the heat output.

 

Do reply to let the community know.

 

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Re:AX 50 Heat Issue
2020-06-12 02:45:00

@VA3TWT 

 

I will monitor the heat after turning down the wi-fi power.  I'm more inclined to return the router as I believe this is a design flaw or I got a bad one.  I shouldn't have to put fans on the unit to cool it.

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Re:AX 50 Heat Issue
2020-08-07 09:50:39 - last edited 2020-08-07 09:53:46

@VA3TWT , same problem on my newly bought router!  Spec would be 40°C according to TP-Link helpdesk.  Mine was sent back, now I am without 'new' router = bad service.

My router is standing in free space (25°C ambient) on top of a speaker. (crying 50°C = 122°F)

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Re:AX 50 Heat Issue
2020-08-07 12:35:54

@VA3TWT 

 

I have been using my router for almost 1 month, I realised last week it was hot to the touch when suddenly I lost Internet connection and when to check my router: lights were of except 2 of them that were orange/red. I reset my router and started working again, I think it might overheated and stopped working. I think we shouldn't need to use a fan to cool it down as this will mean something was not well designed.

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Re:AX 50 Heat Issue
2020-08-08 11:57:46

@Ayuwokin Nobody wants a router with a fan. frown  There already is a huge heatsink inside which should suffice. If the router heats up perhaps the cooling paste was not well fit or intel is providing chipsets which don't meet requirements. Anyhow, end customers should never face these problems. "return to manufacturer" is the only good option and maybe get another type of router if this really is a design fault. I think TP-link should do a call-back like Volkswagen wink

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Re:AX 50 Heat Issue
2020-08-08 19:41:50

@VA3TWT 

It is normal on this router to be hot... not to worry.

 

Where I live you can buy quite  small silver fans for £7.99 just the right size. I use one for the AX50 router and one for side panel on PC desktop case which does not have its own fan, due to oversized CPU heatsink .

 

Its more of a problem getting TP Link to properly update their firmware for this model

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Re:AX 50 Heat Issue
2020-11-07 16:57:06
Mine one also feel very 'HOT' , any solution to solve this problem
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Re:AX 50 Heat Issue
2020-11-10 19:40:12

@VA3TWT 

 

My heat gun is registering the router's bottom at 50°C. This is midday, with 2 laptops, 2 cellphones, and one wired desktop computer on the network. CPU is ~30-50% usage when I looked. Router is only a month old, in a well-ventilated space on top of a desk.

 

To me this seems like the route is poorly designed. Not sure if sustained 50°C is good for it long term.

 

I only noticed and looked into this because we were having internet issues and picked up the router, but honestly the outtages could have been my ISP-- They've been doing maintenance in the area.

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Re:AX 50 Heat Issue
2020-12-03 13:59:40

@VA3TWT my Archer AX50/AX3000 runs so hot that the ink on the labels at the back disappered, and they could be easily erased by a smudge.. I have no idea how Intel could build the processor in it so bad, or heat intensive for a 800mhz processor.. It doesn't matter if I stop the wi-fi or not, it is hot all the time, even when the router it is not connected to the network, the cpu is at 19-25-30% without doing nothing.. And the chip on that board was supposed to releaf the CPU from the traffic burden..

 

I am really disappointed. I am pretty sure it is because of the intel cpu or chip inside, not sure how broadcom routers like AX30 and AX10 are..

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Re:AX 50 Heat Issue
2020-12-03 19:22:29

@AntonK 

 

The Archer AX20 is based on a Broadcom chipset and has the same housing as the AX50. 

 

That AX20 has recently been followed up by the new AX21 model, which appears to be based on the same hardware as the AX20, but features a housing with an improved vent design.

 

So maybe the housing that TP-Link designed for use with the AX10/AX1500, AX20, AX50/AX3000 routers just doesn't provide adequate venting for the more powerful models?

 

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