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Archer AX1500 randomly reboot

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Archer AX1500 randomly reboot

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX1500 randomly reboot
Archer AX1500 randomly reboot
2021-03-19 06:57:31
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.1.5 Build 20201230 Rel. 40491(4555)

I have a problem with my Archer AX1500, from the beginning it reboots himself randomly after 3-4 days.

I updated the firmware to the latest one, but the situation doesn't changed.

The reboot schedule is enabled.

 

 

 

This is the log info:

 

2021-03-19 08:14:14 Led Controller INFO [909] Start to run WAN1_ON

2021-03-19 08:14:14 Led Controller INFO [909] Start to run WAN0_OFF

2021-03-19 08:14:14 Led Controller INFO [909] Start to run LAN_ON

2021-03-19 08:13:39 UPnP INFO [10248] Service start

2021-03-19 08:13:39 UPnP INFO [10248] Service stop

2021-03-19 08:13:38 NAT INFO [9308] IPSEC ALG enabled

2021-03-19 08:13:38 NAT INFO [9308] L2TP ALG enabled

2021-03-19 08:13:38 NAT INFO [9308] PPTP ALG enabled

2021-03-19 08:13:38 NAT INFO [9308] SIP ALG enabled

2021-03-19 08:13:38 NAT INFO [9308] RTSP ALG enabled

2021-03-19 08:13:38 NAT INFO [9308] H323 ALG enabled

2021-03-19 08:13:38 NAT INFO [9308] TFTP ALG enabled

2021-03-19 08:13:38 NAT INFO [9308] FTP ALG enabled

2021-03-19 08:13:37 Remote Management INFO [9753] Service stop

2021-03-19 08:13:36 Led Controller INFO [909] Start to run WAN1_ON

2021-03-19 08:13:36 Led Controller INFO [909] Start to run WAN0_OFF

2021-03-19 08:13:36 Led Controller INFO [909] Start to run LAN_ON

2021-03-19 08:13:35 NAT INFO [9308] Initialization succeeded

2021-03-19 08:13:35 NAT INFO [9308] Initialization succeeded

2021-03-19 08:13:31 Time Settings INFO [9066] Service restart

2021-03-19 08:13:30 Time Settings INFO [9061] Service restart

2021-03-19 08:13:25 Traffic Statistics INFO [6404] Clear all stats because time changed

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#1
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4 Reply
Re:Archer AX1500 randomly reboot
2021-03-19 08:16:01

@Zsolty 

 

Try to reset the AX1500 to factory defaults either by pressing the RESET button or doing factory defaults via its web interface page, then reconfigure it from scratch to check again if it will auto reboot itself.

 

If it still happens, please check if there is any special client that connected to the AX1500 network will cause this auto reboot, you may connect one at a time to locate it.

 

Meanwhile, ensure you are using the original power adapter that comes with the package, which should be 12 V ⎓ 1 A.

 

BTW, is the model number Archer AX10 or AX1500? You can find it on the device bottom label.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer AX1500 randomly reboot
2021-03-20 16:41:50

I have the same issue. I reset the router to factory settings and then updated the firmware as well. Thereafter the rebooting has gotten worse.

 

 

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#3
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Re:Archer AX1500 randomly reboot
2021-03-23 07:47:17
It was reset to factory settings from the internal settings menu, after that it was reconfigured. At the label appears AX10, i use the original power adapter from the package. After resetting the problem doesn't dissapear completely, yesterday morning it reboots from himself. Now i'm waiting a couple of days to check if it reappears. Thank you,
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#4
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Re:Archer AX1500 randomly reboot
2021-03-23 11:15:13

@Mattargashti 

 

Please confirm the details that we asked on another thread, then we will try to investigate further. Thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Information

Helpful: 1

Views: 1110

Replies: 4

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