Offline download feature not working

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Offline download feature not working

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Offline download feature not working
Offline download feature not working
2021-03-23 05:35:27 - last edited 2021-03-23 11:44:17
Model: Archer A7  
Hardware Version: V5
Firmware Version: 1.1.2 Build 20210125 Rel.39623 (4555)

I have just bought this router from Amazon and no doubt it is good but some of the features aren't working like the offline download.

 

weather I try to download through url( it just straight away shows a cross mark with in secs) and when I add torrent (it shows its downloading but never connectes to any seeds/peers...

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#1
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5 Reply
Re:Offline download feature not working
2021-03-23 06:31:29

@MohitKD95 

 

Please ensure you are running with the latest firmware on the Archer A7, then refer to the user manually to enable the Offline Download:
https://www.tp-link.com/us/user-guides/archer-a7&c7_v5/usb-settings-us-4.0#ug-sub-title-3


If it is still not working, please kindly confirm what is the format of the USB that plugged into the Archer A7, how about its capacity. It is suggested to format the file system to FAT32 or NTFS.

 

Please show us more details about this "shows a cross mark with in secs" or "shows its downloading but never connectes to any seeds/peers" issue, some screenshots would be helpful for the issue visualization. We will try to investigate then.

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#2
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Re:Offline download feature not working
2021-03-23 10:35:34 - last edited 2021-03-23 11:17:38

@Kevin_Z 

 

Firmware and build number also updated 

 

Tried with both Fat32 & NTFS file system but it didn't work & my pendrive capacity is 16 GB

 

 

 

 

File:
Screenshot_20210323-160509.jpgDownload
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#3
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Re:Offline download feature not working
2021-03-23 11:01:03 - last edited 2021-03-23 11:44:17

@MohitKD95 

 

We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

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#4
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Re:Offline download feature not working
2021-03-28 05:08:02
Today I again tried to download through url and it worked for one time and then it didn't with the same link
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#5
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Re:Offline download feature not working
2021-03-29 08:17:02

@MohitKD95 

 

Please follow this up with the engineers, they will help figure this out.

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#6
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