X60 problem after firmware upgrade to 1.5.0
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello!
I was "stupid" enough to upgrade the Deco firmware from 1.2.4 to 1.5.0 Build 20210121 Rel. 54042. After the upgrade my Internet connection drops at least twice a day :-( Has anyone else experienced this?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, since the firmware 1.5.0/1.5.1 has added many features, it could not be reverted back to the previous firmware 1.0.5/1.2.6;
And we have tested on our side, the stability and speed did not get affected after the firmware upgrade;
So if you have any issue after the firmware upgrade, please leave me a private message or send an email to support@tp-link.com with Forum ID 258678
At the same time, please add the following information:
- The TP-Link ID;
- The system log from the web UI;
- A picture of your network diagram;
- The detailed issue after firmware upgrade; if it is about the speed, please feel free to add some pictures to the email;
Thank you very much
- Copy Link
- Report Inappropriate Content
Hi, thank you very much for your kind feedback;
Would any Deco blink red when the connection dropped out?
Have you checked whether all the Deco had the same issue or just the satellite Deco?
Did both wireless and Ethernet connection drop out?
How did you restore the connection every time?
Thank you.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
my x20 also same problem since i update firmware V1.2_201013 since 5/10/2020 , the solution is downgrade firmware . untill now tp link also no take any action to settle this problem , too bad
- Copy Link
- Report Inappropriate Content
@steinab I'm having the same issue with my Deco X60.
I already tried the firmware recovery (https://www.tp-link.com/nl-be/support/faq/2958/), but I'm unable to put them in recovery mode.
Any ideas?
- Copy Link
- Report Inappropriate Content
Hi, since the firmware 1.5.0/1.5.1 has added many features, it could not be reverted back to the previous firmware 1.0.5/1.2.6;
And we have tested on our side, the stability and speed did not get affected after the firmware upgrade;
So if you have any issue after the firmware upgrade, please leave me a private message or send an email to support@tp-link.com with Forum ID 258678
At the same time, please add the following information:
- The TP-Link ID;
- The system log from the web UI;
- A picture of your network diagram;
- The detailed issue after firmware upgrade; if it is about the speed, please feel free to add some pictures to the email;
Thank you very much
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Have you ever encountered an issue with the current firmware? As we have stated previously that the official firmware had been fully tested and confirmed to be stable, please provide some basic information if you do encounter an issue, then we can help.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 1838
Replies: 7
Voters 1
