RE450 NOT CONNECTING TO 5 GHZ NETWORK

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RE450 NOT CONNECTING TO 5 GHZ NETWORK

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE450 NOT CONNECTING TO 5 GHZ NETWORK
RE450 NOT CONNECTING TO 5 GHZ NETWORK
2021-03-29 06:50:23
Model: RE450  
Hardware Version: V3
Firmware Version:

I purchased brand new RE450 Expander and went through the initial setup procedure as per the guide booklet but unable to connect with 5 GHZ network from my HUAWEI -HG659 Router. As per RE450 login page and display light in the unit, it shows only 2.4 ghz as connected.

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Re:RE450 NOT CONNECTING TO 5 GHZ NETWORK
2021-04-01 12:23:32 - last edited 2021-04-01 12:28:51

@DIVAKAR Good day, 

 

Here is the latest firmware of RE450 V3, please make sure the firmware on RE is up to date: 

https://www.tp-link.com/support/download/re450/v3/

 

During the setup of the extender, did you see 5Ghz Wi-Fi signal from Huawei Router? If RE450 does not find 5Ghz signal, please check suggestion mentioned in this FAQ: 

Why my Range Extender is unable to detect 5GHz wireless network of my root router?

 

If RE was able to detect router's 5Ghz signal but failed to connect to that 5Ghz, would you please help us check the 5Ghz WIFI password on your cell phone?
Go to Settings-> WiFi on your phone, Tap (or Long press  the router's WiFi name  ->Forget / Delete the network 
Please reconnect to your router 5Ghz wifi and it will ask for a password, will it accept your router password?

 


 

 

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