Deco M9 loses internet connection

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Deco M9 loses internet connection

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Deco M9 loses internet connection
Deco M9 loses internet connection
2021-03-29 16:54:23
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version:

every two weeks Deco M9 loses contact with my modem.  I have to restart the whole lot.  Deco is in assespoint mode.  can this annoying problem be solved?

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Re:Deco M9 loses internet connection
2021-03-30 02:12:26

@PaulRKooij 

Hi, Would Deco turn red when the connection is lost?

May I know the model number of your home router?

If possible, please provide us a picture of the network topology of your Deco system;

Thank you.

 

 

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Re:Deco M9 loses internet connection
2021-03-30 06:32:34

@TP-Link led light turns red. 
I use a Ziggo modem

 

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