Deco X20's keeps disconnecting from Deco X60

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Deco X20's keeps disconnecting from Deco X60

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Spongie_007

2021-03-31 10:04:48

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Registered: 2021-03-31

Deco X20's keeps disconnecting from Deco X60

2021-03-31 10:04:48

Model: Deco X20

Hardware Version: V1

Firmware Version:

Hi Everyone! :) Does anyone else have a problem with X20's losing frequent connection with their X60 Deco's?

I have setup the X60 decos first and then the X20's, as suggested. But 8 or 9 times a day the X20's lose their connection to the X60's, flashing a red light.

Please help as my students are getting frustrated with me losing connection during our classes. :(

1 Reply

TP-Link

2021-03-31 11:28:20

Posts: 6831

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Registered: 2018-07-23

Re:Deco X20's keeps disconnecting from Deco X60

2021-03-31 11:28:20

@Spongie_007

Hi, Can I have a picture of the network topology of the Deco system? --please also try to mark out how Deco units are connected to each other, cable or wireless as well as their relative distance;

Did all the 3 Deco X20 units have the same unstable issue?

I also noticed that there are several Deco M3Ws under your TP-Link ID and did they have the same issue as well?

Thank you very much.

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Deco X20's keeps disconnecting from Deco X60

Deco X20's keeps disconnecting from Deco X60

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