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Connection Problem

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Connection Problem

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Connection Problem
Connection Problem
2021-04-08 10:26:43
Model: Archer C20  
Hardware Version:
Firmware Version:

My Phone finds my router easily and I can easily browse internet with it. My HP cori7 laptop with Windows 10 finds all the other networks easily but can not find my router. Even though it finds the same router from next door. Need a solution.

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Re:Connection Problem
2021-04-09 01:55:40

@AsifRonvy 

 

Please ensure the router firmware is up-to-date. You can find the latest firmware on the official website:
https://www.tp-link.com/support/download/archer-c20/#Firmware

 

Is the HP cori7 laptop connecting to the 5G network or 2.4G? You can try to run a Wi-Fi analyzer to check what are the channels around for both the 2.4G and 5G network, then try to choose the same one that can be detected by the laptop. You can also change the channel width to 40MHz for the 2.4G, and 80MHz to 5G, reboot the router and reconnect to the wireless network, then confirm.

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