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DECO E4 problems

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DECO E4 problems

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DECO E4 problems

Angelo007

2021-04-14 20:25:44

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Registered: 2021-04-14

DECO E4 problems

2021-04-14 20:25:44

Model: Deco E4

Hardware Version:

Firmware Version:

Evening all, so glad I could join the group.

I have a AC 1200 DECO E4 (x2)

1st I still have dead zones in my house.

2nd Is this product a modem or a router?

If a modem then I definitely have a problem ... When I connect my Fibre Modem unit which is mounted against the wall and connect it to the DECO I don't receive any connection to internet and the light is a constant Red. The second DECO has flashing red light. Any help please.

2 Reply

lrauseo

LV1

2021-04-15 00:06:18

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Registered: 2021-04-14

Re:DECO E4 problems

2021-04-15 00:06:18

@Angelo007

Bro,

The Deco E4 includes identical units; each is a router with two network ports. When used together, two units automatically work as range extenders or access points.

You need to connect your 1° Deco with cable at to your ISP (modem) configure that first with your app, after that continue with the others deco in otherside from your home.

OK = MODEN --- DECO1 ------ DECO2

NOK= DISCONNECT FIBER CABLE FROM MODEM --- CONNECT TO DECO1 ----- DECO2 (Wrong setup)

Regards

lrauseo

TP-Link

2021-04-15 01:31:41

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Re:DECO E4 problems

2021-04-15 01:31:41

@Angelo007

Hi, As for the Wi-Fi dead zone, you could add 1 or 2 Deco E4 to extend the Wi-Fi coverage as well;

For the internet issue, please check the following information:

1. Deco would work as a wireless router;

2. Please make sure that you have chosen the correct connection type, such as dynamic IP or PPPoE;

Thank you.

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DECO E4 problems

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