Unable to locate TCP WISSINWUK SMART PLUGs after DECO M5 Firmware Update

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Unable to locate TCP WISSINWUK SMART PLUGs after DECO M5 Firmware Update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to locate TCP WISSINWUK SMART PLUGs after DECO M5 Firmware Update
Unable to locate TCP WISSINWUK SMART PLUGs after DECO M5 Firmware Update
2021-04-15 21:33:52
Model: Deco M5  
Hardware Version: V1
Firmware Version: 5.1.3

I updated our network of FOUR Deco M5 devices yesterday as part of routine hygiene maintenance and was greeted with "My fairy lights no longer work".  The Fairy lights in question are controlled via Google Home to a TCP (WISSINWUK) SMART PLUG.   

 

I tried everything... try and disconnect and reaquire the smart devices... nothing worked reliably... I eventually got an association but it was unrealiable in action.

 

In the end I didn't know what to do... so reverted all M5s to 1.5.1 using M5 1.0_en_1.5.1 Build 20201022 rel. 66804_US_EU_AU_CA_JP_SW_up.bin

 

And after the restart... the devices are discoverable and work OK.

 

1.5.3 is broken for me; I suggest others experiencing weird smart home issues consider rolling back a bit.

 

Regards

Nivag

 

PS

I did notice that one M5 (the v3 one in our network of mostly v1s) was running hot... but then again I have found they often run reasonably toasty

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Re:Unable to locate TCP WISSINWUK SMART PLUGs after DECO M5 Firmware Update
2021-04-16 02:03:56

@NivagSwerdna 

Thank you very much for your feedback.

I would be glad to forward your case to the senior engineers for further assistance.

Please have a check of your email box later.

 

 

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