Where are my settings in Deco app?
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Hi,
I want to enable the Guest network in the app. However, in the More section of the Deco app, I only see the icon Advanced under Router Settings. No Wi-Fi, Blacklist, WPS, et cetera. Huh?! Am I doing something wrong?
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@BanRay More>Wi-Fi.> Turn on Guest Network
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Hmmmm, unplugging the 3 units and plugging them back in after a few minutes did the trick. Now the icons, like Wi-Fi , WPS et cetera, are back again. Weird... Kind of buggy...
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@BanRay More>Wi-Fi.> Turn on Guest Network
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@JamesFoo Perhaps I was not clear enough. I don't see Wi-Fi when I click on MORE:
It is in Dutch, but MEER=MORE, ROUTER-INSTELLINGEN=ROUTER SETTINGS and Geavanceerd=Advanced.
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I've lost few options once in my Deco app, namely ability to delete Deco node from the mesh. For me the fix was to reboot my smartphone, everything came back after that in Deco app.
If this does not help, consider uninstalling and reinstalling Deco app.
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@Alexandre. Rebooting phone did not help. Deleting and reinstalling the app did not work. The online chat said that I could perform a factory reset, but I'm certainly not doing that. I now have a working mesh system (although I can't tweak it, or configure a Guest Network), a factory reset would cost me a lot of time and with no guarantee that the issue is fixed. For me, it is a problem with the app. Not with my (working) setup. So I hope TP-Link fixes the app, or tells me what I am doing wrong...
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Hi, there is a new APP released last Friday 2.6.2 and would you mind installing the latest APP to have a look’
If the issue still continues, please go to overview>settings on the top right>help >contact us> suggestions and send the APP log to us;
(please also add the model number and operating system of your smartphone.)
Thank you.
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@TP-Link I have Deco app version 2.7.4, running on iPhone X (iOS 14.4.2). I submitted my System Log. BTW: on my iPad Air 2019 (latest iPadOS, latest Deco app version) I have the exact same behavior...
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Hmmmm, unplugging the 3 units and plugging them back in after a few minutes did the trick. Now the icons, like Wi-Fi , WPS et cetera, are back again. Weird... Kind of buggy...
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