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IP CAM drop connexion since new firmware

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IP CAM drop connexion since new firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
IP CAM drop connexion since new firmware
IP CAM drop connexion since new firmware
2021-04-19 20:41:49 - last edited 2021-04-21 07:59:03
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.5.1 Build 20210204 Rel. 50738

Hello,

 

Since I installed the new firmware, my IP CAM Dericam keeps dropping the connexion.

Fast roaming is disabled. Any idea what could be wrong ?

There was no issue with previous firmware. 

 

Many thanks

Alain

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#1
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1 Accepted Solution
Re:IP CAM drop connexion since new firmware-Solution
2021-04-20 20:47:18 - last edited 2021-04-21 07:59:03
Hi, I disable MESH for this device. So far, It seems the connexion is stable now. Many thanks
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#3
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2 Reply
Re:IP CAM drop connexion since new firmware
2021-04-20 01:00:42

@Ephem 

Hi,

Was the camera the only device dropping the connection?

Would turning off the 5ghz  temporarily on the Deco X20 improve the connection?

Please also turn off the Mesh technology of the camera on the APP to have a look;

May I know the dropping frequency of the IP CAM?

And how did you restore the connection on the camera?

Wait for your reply.

 

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#2
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Re:IP CAM drop connexion since new firmware-Solution
2021-04-20 20:47:18 - last edited 2021-04-21 07:59:03
Hi, I disable MESH for this device. So far, It seems the connexion is stable now. Many thanks
Recommended Solution
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  2  
#3
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