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Not able to see the clients connected to the router.

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Not able to see the clients connected to the router.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tanmoy

2021-04-20 18:02:12

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Registered: 2020-12-21

Not able to see the clients connected to the router.

2021-04-20 18:02:12

Model: Archer C6

Hardware Version: V2

Firmware Version: 1.3.6 Build 20200902 rel.65591(4555)

Not able to see the clients connected to the router. Right now 3 devices are connected. 2 Wireless & 1 Wired.

The issue is with the Tether application also.

7 Reply

terziyski

LV7

2021-04-20 22:29:13

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Re:Not able to see the clients connected to the router.

2021-04-20 22:29:13

@Tanmoy

Clear your browser cache and test to see if any difference. If still the same try another web browser.

If still persists hard reset (method 1) the device and reconfigure from scratch.

This page should look similar even without any clients connected:

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".

Tanmoy

LV1

2021-04-20 22:45:49

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Re:Not able to see the clients connected to the router.

2021-04-20 22:45:49

@terziyski

Hard reset done. I use InPrivate tab to access router page also tried different web browsers/different devices. Still the issue persists. I'm facing the issue in Tether app as well.

Tanmoy

LV1

2021-04-21 11:48:40

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Re:Not able to see the clients connected to the router.

2021-04-21 11:48:40

@Kevin_Z, any suggestion?

Kevin_Z

2021-04-23 01:39:51

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Re:Not able to see the clients connected to the router.

2021-04-23 01:39:51

@Tanmoy

Is the Archer C6 working as a router or access point? That probably is because there is no data transmission is recorded, so it will not record the clients connected to it.

You can switch it to router mode just to confirm if this will display correctly.

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