I tried to contact TP-Link support a few weeks ago but no answer so far. I have the following issue:
A week ago my router started to restart random times. (I had a factory reset before due to moving I had to reconfigure everything, but I don't think it's related)
What I have tried:
- factory reset
- reinstall the newest firmware
Nothing have helped. After fooling around I managed to reproduce the issue by starting a speed test over WiFi (I tried from iPhone and android tablet, both speed test caused the router to restart).
After this and more fooling around I figured that if I turn off the WMM feature for 2.4Ghz WiFi (even though my devices connect via 5Ghz) I can run the speed test without problem but the router still restarts every now and then (once a day or so...)
After reading more forums I found that some people's problem got solved by changing the Wi-Fi channel to manual and mode from 802.11b/g/n mixed, but it seems like I don't have such option to do so.
So I would have the following questions:
- Has anyone encountered and managed to solve this kind of issue?
- Is there any way to change the Wi-Fi channel to manual and mode from 802.11b/g/n mixed with the newest firmware?
- If anyone would have idea to try out? Would be appreciated.
Installing 3rd party firmware would probably solve the issue but I don't want to unless it's necessary.
Thank you for the help! :)