Wifi 2.4 disappeared after firmware upgrade on C5400 - downgrade?

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Wifi 2.4 disappeared after firmware upgrade on C5400 - downgrade?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wifi 2.4 disappeared after firmware upgrade on C5400 - downgrade?
Wifi 2.4 disappeared after firmware upgrade on C5400 - downgrade?
2021-04-23 13:42:46
Model: Archer C5400  
Hardware Version: V1
Firmware Version:

Hi everyone!

I've recently upgraded the firmware of my C5400 and after that the 2.4GHZ Wifi dissapeared.

I mean, when I turn on the router, the both wifis are there, but after some time the 2.4 just dissapears.

Any way to downgrade firmware?

Thanks!

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Re:Wifi 2.4 disappeared after firmware upgrade on C5400 - downgrade?
2021-04-28 06:45:10

@ArielSchivo 

 

You can give it a go to downgrade the firmware to the previous, download the previous version from the website, unzip it, then upload it into the router:

https://www.tp-link.com/support/download/archer-c5400/v1/#Firmware

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Wifi 2.4 disappeared after firmware upgrade on C5400 - downgrade?
2021-04-28 12:09:19

@Kevin_Z  thanks for your help but it says it cannot upgrade it, I think that's why it's a version below the installed one. sad

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Re:Wifi 2.4 disappeared after firmware upgrade on C5400 - downgrade?
2021-04-29 01:31:52

@ArielSchivo  What's the current firmware on the C5400? If you cannot upgrade to the beta firmware we provided, can you please try to reset the router to factory defaults, reconfigure it from scratch, then monitor the 2.4G connection again?

 

If the 2.4G signal still disappears after some time, please try to run the Wi-Fi analyzer to check if the signal is actually broadcasting or not, try to modify the channel to different ones, channel width to 20MHz, then monitor again.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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