LED turns red after setting up network
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
LED TURNS RED AFTER SETTING UP NETWORK.CAN NOT CONNECT TO INTERNET..ITS SHOWN CONNECTED WITHOUT INTERNET
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi,
May I know who is your internet service provider and what is internet connection type that you have chosen?
If it is a cable modem with dynamic IP, it is suggested to power off the cable modem for about 10-20mins to release the previous router MAC address;
Thank you.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Then I guess maybe the internet VLAN ID is required.
You could go to Deco APP>More>advanced>IPTV/VLAN>enable the Internet VLAN(not IPTV VLAN) and choose the default ISP profile for MY-Unifi
Thank you.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, sorry for the delay.
May I know the model number of your cable modem?
Have you tested the ISP modem with your computer to check whether the computer could get internet directly from the modem?
And did you check the IPv4 address on the Deco APP?
Thank you very much.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 749
Replies: 5
Voters 0
No one has voted for it yet.