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Why is home shield adjustable only with app and not from web user interface on AX73/AX90?

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Why is home shield adjustable only with app and not from web user interface on AX73/AX90?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Why is home shield adjustable only with app and not from web user interface on AX73/AX90?
Why is home shield adjustable only with app and not from web user interface on AX73/AX90?
2021-05-06 10:13:40

Hi,

 

What is the reason, that since AX73/AX90 without smartphone and using tether app (yes, there are still people without smartphone), is impossible to adjust/control home shield options at all? Such design scares away many users, including me.

Is this design permanent or will there be changes and if so, then when?

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Re:Why is home shield adjustable only with app and not from web user interface on AX73/AX90?
2021-05-07 09:36:52

@ksuuk 

 

HomeShield Pro will require a subscription, which needs to pay with the phone app, so this is only supported on the Tether app. We will keep an eye on this kind of request, and will report to the related department for evaluation.

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Re:Why is home shield adjustable only with app and not from web user interface on AX73/AX90?
2021-05-07 09:47:41 - last edited 2021-05-07 09:53:59

@Kevin_Z 

 

Ok, Pro is subscription based, but I don't need Pro at all (it's already covered by main router), so I need only Basic stuff and as this is free, then there should be no need for Tether app at all and all free functionality should be adjustable with web browser, like in other models:

 

Basic:
HomeShield Parental ControlsCustom Profiles
Professional Content Filter Library
Family Time
Bedtime
Off Time
Time Rewards
Family Online Time Ranking
Pause the Internet
Weekly and Monthly Reports

 

Pro:
HomeShield SecurityReal-Time IoT Protection
Malicious Site Blocker
Intrusion Prevention System
DDoS Attack Prevention
Home Network Scanner

 

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Re:Why is home shield adjustable only with app and not from web user interface on AX73/AX90?
2021-09-01 20:24:37

@Kevin_Z 

 

The home shield should be as well activated from the web user interface.

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