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AX3200 Tri-Band Wi-Fi 6 Router - keep on getting DNS probing error when parental control turned on

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AX3200 Tri-Band Wi-Fi 6 Router - keep on getting DNS probing error when parental control turned on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX3200 Tri-Band Wi-Fi 6 Router - keep on getting DNS probing error when parental control turned on
AX3200 Tri-Band Wi-Fi 6 Router - keep on getting DNS probing error when parental control turned on
2021-05-08 01:41:06
Model: Archer A20  
Hardware Version: V7
Firmware Version: 1.0.0 Build 20200621 rel.76096(5553)

Firmware Version:

1.0.0 Build 20200621 rel.76096(5553)

Hardware Version:

Archer AX3200 v1.0

 

Does anyone have this issue with their AX3000 wifi 6 router or AX3200 wifi 6 router ?

I keep on getting DNS Probing Error when Parental control is turned on.

 

This is a brand new wifi 6 router that I just bought from Costco and its driving me crazy.

 

Please help.

 

 

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Re:AX3200 Tri-Band Wi-Fi 6 Router - keep on getting DNS probing error when parental control turned on
2021-05-10 09:07:44

@William88 

 

Can we have some screenshot about the DNS probing error? We haven't heard about it before, we will confirm it soon.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:AX3200 Tri-Band Wi-Fi 6 Router - keep on getting DNS probing error when parental control turned on
2021-05-12 03:44:15

@Kevin_Z 

 

Here you go.  It is an alternate /random between ERR_NAME_NOT_RESOLVED error and the DNS error.

 

For example I am trying to goto cnbc.com from my Chrome browser favorite, I will get the error attached for a few seconds and then the actual CNBC.com website appears after a few seconds. So annoying.

 

Please help.

I am contemplating of returning this router back to Costco.

 

I don't have this issue with my old Asus router when I test it on the same day/same hour. So...its definitely not related to my internet connections.

File:
tplink router error message.pngDownload
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Re:AX3200 Tri-Band Wi-Fi 6 Router - keep on getting DNS probing error when parental control turned on
2021-05-12 05:44:03

@William88 

 

May I know who is your ISP, and what kind of modem are you using now? Is the ASUS the old router, which is working fine with the ISP modem? You can try to clone the ASUS's WAN MAC address to the AX3200, reboot and confirm. 

 

How to clone the MAC address on the AX3200? Please check this, choose Use Custom MAC Address, then input that MAC address of the ASUS.

 

It is also suggested changing the internet DNS server address on the AX3200 to something like 8.8.8.8 and 8.8.4.4, then reboot the router and check if you can connect to the websites correctly.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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