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Old Apple Devices (ios 9.3.x) can't connect to the WIFI if WPA3-Personal + WPA2-PSK[AES] is enabled

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Old Apple Devices (ios 9.3.x) can't connect to the WIFI if WPA3-Personal + WPA2-PSK[AES] is enabled

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Old Apple Devices (ios 9.3.x) can't connect to the WIFI if WPA3-Personal + WPA2-PSK[AES] is enabled
Old Apple Devices (ios 9.3.x) can't connect to the WIFI if WPA3-Personal + WPA2-PSK[AES] is enabled
2021-05-12 12:41:59
Model: Deco X60  
Hardware Version: V1
Firmware Version: 1.50 Build 20210121 Rel. 54042

Hello,

 

I have an issue with old Apple devices (running ios 9.3.5/9.3.6)

 

I can't connect to the Wifi if I enable WPA3-Personal + WPA2-PSK[AES]

No issue when WPA2-PSK[AES] only is activated

 

Is it possible to tell the system to propose WPA2-PSK[AES] to the device when WPA3-Personal + WPA2-PSK[AES] ?

 

Thanks

 

Alex

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Re:Old Apple Devices (ios 9.3.x) can't connect to the WIFI if WPA3-Personal + WPA2-PSK[AES] is enabled
2021-05-13 01:58:25

@Alexoune78 

Hi, Deco would propose both security modes to the clients and clients would choose the suitable one;

I suppose this device is quite old and fails to distinguish the difference between them;

If possible, you could try to enable the guest network for WPA2-PSK[AES] only and connect this Apple device to the guest network;

Thank you.

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