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5G network not connected

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5G network not connected

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5G network not connected
5G network not connected
2021-05-16 07:03:20 - last edited 2021-05-19 08:04:51
Model: RE205  
Hardware Version: V3
Firmware Version: 1.0.3

I recently purchase tp-link AC750.

I have Nokia router G-2425G-A and tp-link AC750 Wifi Range Extender.

 

I am able to connect 2.4Ghz network but 5Ghz network is not identified by tp-link

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4 Reply
Re:5G network not connected
2021-05-19 09:53:48

@Akul Good day,

 

If Range extender does not detect 5Ghz wifi from Nokia Router , you could try suggestion here: 

  • Put Range extender close to router during set up
  • Change a different 5GHz wireless channel on the main router:

If the main router’s 5GHz channel is set to Auto or between 149-165, it is recommended to  change it to a channel between 36-48.

If still the prolem, may i know do you have EU/ US verion range extender? 

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#2
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Re:5G network not connected
2021-05-20 08:01:12

@Akul 

 

Thanks for Reply,

As per your suggestion I have tried

1. Wifi Extender place within 3 feet but 5Ghz not recognized

 

2. Nokia Router (provided by Airtel) does not allow to change Channel (Already set Auto), see the screenshot

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#3
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Re:5G network not connected
2021-05-20 08:07:47

@Solla-topee 

 

EU version range extender is placed

Firmware Version : 1.0.3 Build 20201128 Rel. 39836(6985)

Hardware Version : RE205 v3.0

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#4
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Re:5G network not connected
2021-05-25 12:38:57 - last edited 2021-05-25 13:07:01

@Akul Good day, 

 

Sorry for the delayed reply. 

Tp-link RE (EU) version support does not support Band4 channel  (149-165) on 5Ghz to comply with CE certifications. 

 

It is recommended to check of router's Wi-Fi channel is on 149-165. (you may download a wifi analyzer software to check router's channel)

If unfortunately Router is using a channel between 149-165,  you could try multiple reboots on the main router and see router will switch to a different channel. 

It is also recommended to contact Nokia / Airtel L2 support, and see if they could help change channel, some ISPs are able to change channel remotely.

 

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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Replies: 4

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