Red light when connecting for the first time with Deco

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Red light when connecting for the first time with Deco

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Red light when connecting for the first time with Deco
Red light when connecting for the first time with Deco
2021-05-20 09:10:02
Model: Deco M5  
Hardware Version: V3
Firmware Version:

Im trying to set up my deco and everytime it gets tot he connect to you new wifi screen, as soon as i click connect the Deco goes red and it says failed to connect to your new wifi

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Re:Red light when connecting for the first time with Deco
2021-05-21 05:45:52

@SimpleDan 

Hi, may I know who is your internet service provider and what internet connection type did you choose?

When the Deco turned red, please try to manually connect to the new Wi-Fi and go to Deco APP>More>Adavanced>iPV4 and check whether there is any IP address;

PS: if there is any MAC binding, please try to power off the ISP modem for 4-5 mints, then power back;

Thank you very much.

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