Archer C20 Very Low Download Speed on PPPOE

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Archer C20 Very Low Download Speed on PPPOE

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C20 Very Low Download Speed on PPPOE
Archer C20 Very Low Download Speed on PPPOE
2021-05-20 17:36:29
Model: Archer C20  
Hardware Version: V5
Firmware Version: 0.9.1 4.17 v0001.0 Build 201214 Rel.42010n(5553)

I recently bought an Archer C20, and it is providing very slow download speed over both LAN and WiFi.

 

I am on a 50 Mbps PPPoE connection.

 

When I plug in the LAN cable directly to the modem, and make the PPPoE connection on the PC, i get full speed.

When I use a different router (an ancient 150Mbps TL-WR720N), I still get the full speed.

However, if I use my newly purchased Archer C20, the downlod speed drops to 0.6 Mpbs only. The upload speed remains at 50 Mbps though.

 

The download speeds on both the wired connection and wireless connection are slow.

 

I have tried the following, in vain:

1. Ensured Parental Control is disabled (its disabled by default)

2. Ensured Bandwidth Control is disabled (its disabled by default)

3. Replaced the LAN Cable. I am using Cat6E.

4. Factory Reset the router a couple of times

5. There are no QoS settings on the router's web interface.

6. Used Archer C20 in access point mode with TL-WR720N as the main router. I got the full 50 Mbps then.

 

It is clear that the issue is only with PPPoE connection established directly from the Archer C20.

 

Would appreciate any support on this.

 

Speed with LAN cable plugged into the modem directly (a decent 45 Mbps):

 

 

Speed with LAN cable from the router: (Only 0.6 Mbps!!)

 

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#1
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Re:Archer C20 Very Low Download Speed on PPPOE
2021-05-21 09:14:01

@SnehBansal 

 

Try to clone the WR720N's WAN MAC address to the C20, then reboot the modem and the C20, check again if the speed is normal.

 

How to do MAC clone: https://www.tp-link.com/support/faq/2264/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer C20 Very Low Download Speed on PPPOE
2021-05-21 13:30:17

@Kevin_Z 

Thanks for looking into this.

I already tried cloning the MAC of both the WR720N, as well as my PC. There is no improvement in download speed.

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#3
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Re:Archer C20 Very Low Download Speed on PPPOE
2021-05-24 02:14:00

@SnehBansal 

 

To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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