Archer11000 cuts connection

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Archer11000 cuts connection

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Archer11000 cuts connection
Archer11000 cuts connection
2021-05-23 16:03:53 - last edited 2021-05-31 02:38:01
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.1.1

Hi, 

 

My router is cutting internet connection (wireless and wired) once or twice an hour. The modem is showing that the connection is stable but routers light might stay white but it still doesent work and sometimes it turns red.

 

An other probelem is that it might take several second when the router reacts to a command.

 

It feels like the router kind of has to be waken up before it strarts to work.

 

Allthough The speed of the internet is really good accordind to speed tests.

 

I have factory reseted the router.

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#1
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1 Accepted Solution
Re:Archer11000 cuts connection-Solution
2021-05-29 18:48:09 - last edited 2021-05-31 02:38:01

@Kevin_Z  it seems like that the hard reset solved all the problems. No problems has occured ever since.

 

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Re:Archer11000 cuts connection
2021-05-24 08:27:20

@VrHuilu 

 

Is the AX11000 the main router in the network? May I know the detailed network layout? How is the AX11000 connected to the network? 


Who is your ISP? Do you have a stable connection if you connect a PC directly to the ISP modem? 

 

When did you purchase the router, how about its firmware version? Try to reset it to factory defaults as follows, reconfigure it from scratch, then check again if the connection is stable:

https://www.tp-link.com/support/faq/497/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer11000 cuts connection-Solution
2021-05-29 18:48:09 - last edited 2021-05-31 02:38:01

@Kevin_Z  it seems like that the hard reset solved all the problems. No problems has occured ever since.

 

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Re:Archer11000 cuts connection
2021-05-31 02:38:22

@VrHuilu 

That's great.yes

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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