HS100 smart plug recognised in Kasa app but not in Deco app

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HS100 smart plug recognised in Kasa app but not in Deco app
HS100 smart plug recognised in Kasa app but not in Deco app
2021-06-29 15:23:46
Model: HS100
Hardware Version: V4
Firmware Version: 1.1.0

So I've installed a load of smart plugs, but this one just will not show up in the deco app at all under Smart> Switches/Plugs

 

If I click on the + and tell it to add 'smart devices'

 

Select TP-Link, then TP-Link Smart Plug

Next.... Searching....

 

 

No device found.

 

 

Despite Alexa & Kasa apps both finding and able to use the device, Deco app just won't admit it exists.

 

I've tried removing the plug and factory resetting then setting up from scratch to see if it would force it to show, to no avail.

 

Is there any other way to get the deco app to get it to show up there?

 

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Re:HS100 smart plug recognised in Kasa app but not in Deco app
2021-07-07 11:44:32

@tgo 

Thank you very much for your feedback.

I was checking with the senior engineers now and once there is any update,  I would come back at once.

 

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